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Available 24/7 at
(+91) 8929920953
Acharya Ganesh product services are owned and operated by Hanish Bagga, this website provides high-quality gemstones at a competitive price to all its visitors of the website (“User”) which is (“referred to as you or your”). Please read the following terms and conditions, by accessing, you agree to be bound by the terms and conditions of our website. And if you don’t agree with our terms and conditions, please don’t access or use the site for the further information contained on this site. Acharya Ganesh is entitled to modify or update the site and terms and conditions without any prior notice. If you have any query regarding gemstones feel free to connect with us.
RETURN AND EXCHANGE POLICY
Our policy of return and exchange indicates that the product which has been purchased by the buyer can be exchanged within 7 days of buying. And there is no exchange and return after one week of purchasing the product. The condition of the items which has to be returned or exchanged has to be fresh and unused, with all the real tags and labels attached with the products. There will be no deduction of money for the return of any product.
TRANSACTION METHOD
Acharya Ganesh product services only supports online transactions through debit card, UPI and other digital methods. Cash on delivery (COD) is not available. Refunds will be processed through the same method used for payment.
RETURN OR EXCHANGE PROOF
It is mandatory to make a video during unboxing of a product so that if any damage is there it can be considered further for return or exchange proof. The customer is required to make video in front of the delivery person who acts as a witness for good delivery. The video must be made within 24 hours of delivery.
SERVICES
We provide some helpful services to our customer which includes:
LIQUIDATED DAMAGE
If a product is returned or exchanged but is found damaged, altered and scratched, it will not be considered for refund or exchange. In such cases the product will be returned to the customer.
CUSTOMER SUPPORT
Acharya Ganesh product services aims to ensure a good support to their customers, our team provides guidance and queries for any matter of gemstone, and assists with a healthy relationship with our customers. For further query call on our toll-free number and contact us with mail and Whatsapp number.
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RETURN AND EXCHANGE POLICY
Our policy of return and exchange indicates that the product which has been purchased by the buyer can be exchanged within 7 days of buying. And there is no exchange and return within 7 Days of purchasing the product. The condition of the items which has to be returned or exchanged has to be fresh and unused, with all the real tags and labels attached with the products. There will be no deduction of money for the return of any product.
TRANSACTION METHOD
Acharya Ganesh product services only supports online transactions through debit card, UPI and other digital methods. Cash on delivery (COD) is available. Refunds will be processed through the same method used for payment.
RETURN OR EXCHANGE PROOF
It is mandatory to make a video during unboxing of a product so that if any damage is there it can be considered further for return or exchange proof. The customer is required to make video in front of the delivery person who acts as a witness for good delivery. The video must be made within 24 hours of delivery.